By accessing and browsing this website, you accept, without limitation or qualification, the following terms and conditions of use. If you do not agree, please discontinue your use of this website.
This Product quote is valid for 90 days from date issued (the “Quote”). Freight companies cannot guarantee rates, re-run at time of shipment.
This Quote does not include State Sales Tax, unless otherwise noted in Quote.
The standard lead-time for Brock Products is 4 weeks (“Lead Time”). Lead Time is subject to change without notice, especially during the busy spring and summer production months. Contact your Brock USA, LLC (“Brock”) representative for exact timing. Brock is not liable or responsible for any delay damages.
Purchaser must pay in full or establish credit prior to shipment.
Brock will not accept returns or issue credit for any unused materials. Shipments will be deemed to have been accepted by Purchaser upon delivery of the said shipments to Purchaser unless rejected upon receipt.
Brock reserves the right to adjust freight costs within the Quote period.
Purchaser assumes all responsibility for labor and costs associated with off-loading and/or storage of material at the job site. 3rd Party Freight Carriers allow 1 free hour to off-load, after that detention fees are charged hourly, as is any Driver Assistance with Off-loading, not accepting Loads on Purchaser-requested scheduled delivery date, etc. Purchaser is responsible for any added freight or storage charges and will be billed as freight invoices become available. The Purchaser is responsible for any site delays to delivery vehicle unloading and any consequent costs. A forklift/pallet jack is required to off-load pallets and is not included on the delivery truck. Brock is not liable or responsible for any damage to the product caused during the off-loading process and Purchaser assumes all risk. Should any property damage occur during delivery by a Brock-booked 3rd party Carrier, Brock will provide the Owner the Driver’s Insurance information, and Property Owner/Entity is responsible to file an insurance claim through their insurance for reimbursement.
Purchaser agrees to provide the project owner (the “Owner”) with a copy of Brock’s limited warranty (the “Warranty”) prior to Owner’s decision to purchase the product. The Purchaser hereby agrees to defend, indemnify, and hold harmless Brock and its employees, agents, partners, affiliates, members, managers, directors, officers, and assigns (the “Brock Parties”) from and against all any and all claims that the Warranty is invalid or unenforceable as a result of Purchaser’s failure to provide Owner with a copy of the Warranty prior to Owner’s decision to purchase the product. In such event, Purchaser (and not Brock) shall be liable to Owner for all Warranty claims if the Warranty is declared invalid or unenforceable and Purchaser shall defend, indemnify and hold harmless the Brock Parties for all Warranty claims.
Brock is a material supplier and is not responsible for the installation of Brock products. Installation is the responsibility of the Purchaser. The Purchaser is responsible for ensuring that Brock installation guidelines are followed. The installation guidelines must be followed for the Warranty to apply, regardless of the laws of the state where the product is shipped and installed.
Warning: DO NOT leave open pallets or installed Brock panels exposed to sunlight other than during installation. Pad warranty is void if panels are exposed to sunlight or other source of UV light for more than 7 consecutive calendar days; or >21 cumulative days over the life of the panels.
Brock provides sub-base preparation recommendations as a service to the Purchaser. Certification of the sub-base is the responsibility of the Purchaser and Brock assumes no liability.
To the extent any of these terms and conditions are in conflict with any terms and conditions or contract terms issued by Purchaser, these terms and conditions shall control. All terms and conditions contained in any prior oral or written communication, including, without limitation, Purchaser’s purchase order, which are different from or in addition to the terms and conditions herein are hereby rejected and shall not be binding on Brock. All prior proposals, negotiations and representations, if any, are merged herein. Purchaser will be deemed to have assented to all terms and conditions contained herein if any part of the goods and/or services described herein are shipped or an invoice is presented in connection with the said goods and/or services. This document constitutes the entire, complete, and exclusive agreement between the parties with respect to the subject matter hereof and contains all the agreements and conditions of sale; no course of dealing or usage of the trade shall be applicable unless expressly incorporated herein. The terms and conditions contained herein may not be added to, modified, superseded or otherwise altered except by a written modification signed by Brock.
This transaction shall be governed in all respects by the laws of the State of Colorado (excluding all choice of law and conflicts of law rules). Any and all claims arising out of or related to this transaction shall be submitted to and settled by binding arbitration in Boulder, CO with the American Arbitration Association (“AAA”) or the Judicial Arbiter Group (“JAG”), as selected by the filing party, in accordance with the Large, Complex Commercial Arbitration Rules as published by the AAA, by a single arbitrator (the “Arbitrator”). The parties shall cooperate in selecting the Arbitrator. If the parties are unable to mutually agree upon the Arbitrator within ten days of service of the demand for arbitration, an Arbitrator with appropriate qualifications and experience shall be appointed by AAA or JAG (as the case may be). The Arbitrator’s decision shall set forth a reasoned basis for any award of damages or finding of liability. The Arbitrator shall not have power to award damages in excess of any limitations set forth in these terms and conditions or award punitive damages or any other damages that are specifically excluded under these terms and conditions, and each party hereby irrevocably waives any claim to such damages. The Arbitrator shall be bound by controlling law, including applicable statutes of limitation, to the same extent as if the dispute were brought in court. The prevailing party in any arbitration, suit or other action arising out of or related to these terms and conditions shall be entitled to recover from the other party all reasonable fees, costs and expenses incurred by the prevailing party in connection with the arbitration, suit or other action, including reasonable judicial and extra-judicial attorneys’ fees, expenses and disbursements and fees, costs and expenses relating to any mediation, arbitration or appeal. If any party secures a judgment in any proceeding brought to enforce or interpret these terms and conditions, then any costs or expenses (including reasonable attorneys’ fees) incurred in enforcing, or in appealing from, such judgment shall be payable by the party against whom such judgment or determination on appeal has been rendered and shall be recoverable separately from and in addition to any other amount included in such judgment. Subject to the right of the prevailing party to seek reimbursement from the other party pursuant to this Section 13 the parties agree to share equally the costs, including fees, of the Arbitrator selected or appointed under this Section 13.
Nothing in this Product quote is intended to grant any rights to the Purchaser under any patent, mask work right, trademark, trade secret, or copyright of Brock, nor shall this Product quote grant the Purchaser any rights in or to any Confidential Information of Brock except as expressly set forth herein. Sale of quoted Product to Purchaser does not constitute an express or implied license or an assignment of any intellectual property rights with respect to the same.
Brock USA, LLC is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are continually working to improve the accessibility and usability of BrockUSA.com and to provide an inclusive digital experience for all visitors.
Our Commitment to Accessibility
At Brock USA, we believe that information should be accessible to everyone. Accessibility aligns with our broader commitment to transparency, education, continuous improvement, and creating better experiences for the communities we serve.
We recognize that digital accessibility is an ongoing process. As technologies, content, and accessibility standards evolve, we will continue working to identify opportunities to improve BrockUSA.com.
Measures to Support Accessibility
Brock USA, LLC takes measures to support and improve the accessibility of BrockUSA.com, including:
Considering accessibility in the design, development, and maintenance of our website.
Reviewing website content and functionality with accessibility in mind.
Working to identify and address accessibility issues as they are discovered.
Using accessibility tools and technologies to improve the user experience.
Providing visitors with additional accessibility controls through the OneTap accessibility tool.
Continuing to evaluate and improve the accessibility and usability of our digital content.
OneTap Accessibility Tools
BrockUSA.com uses the OneTap accessibility plugin to provide visitors with additional tools for customizing their browsing experience based on their individual needs and preferences.
Depending on the visitor's device and browser, these tools may provide options that assist with areas such as visual presentation, readability, navigation, focus, contrast, and other accessibility preferences.
The OneTap accessibility interface can be accessed through the accessibility icon displayed on the website.
These tools are intended to supplement—not replace—our ongoing efforts to make the underlying website and its content accessible.
Accessibility Standards
The Web Content Accessibility Guidelines (WCAG) provide internationally recognized recommendations for improving web accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Brock USA, LLC strives to make BrockUSA.com consistent with applicable WCAG Level AA accessibility principles and continues to evaluate and improve the website as content, technology, and accessibility guidance evolve.
Feedback and Accessibility Assistance
We welcome feedback about the accessibility of BrockUSA.com.
If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need information provided in an alternative format, please contact us.
Phone: [BROCK PHONE NUMBER]
Email: [BROCK CONTACT EMAIL]
Mailing Address: [BROCK USA ADDRESS]
When contacting us, please provide the URL of the page or resource involved and a brief description of the accessibility issue you encountered. This will help us investigate the issue and work toward an appropriate solution.
We will make reasonable efforts to provide requested information or assistance in an accessible format.
Browser and Assistive Technology Compatibility
BrockUSA.com is designed to work with modern web browsers, operating systems, and commonly used assistive technologies.
For the best experience, we recommend using current versions of major browsers such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge and keeping your operating system and assistive technology up to date.
Older or unsupported browsers, operating systems, and assistive technologies may not provide the same level of accessibility or functionality.
Technical Specifications
The accessibility of BrockUSA.com relies on web technologies that may include:
HTML
WAI-ARIA
CSS
JavaScript
SVG
PDF
HTML5 video and audio
These technologies, along with accessibility features provided through OneTap and other website technologies, are used to support the functionality and accessibility of BrockUSA.com.
Known Limitations
Despite our ongoing efforts to improve accessibility, some areas of BrockUSA.com may have limitations.
These may include:
Images: Some older images or graphics may have incomplete or insufficient alternative text.
PDFs and downloadable documents: Some documents, particularly older files or third-party materials, may not be fully optimized for accessibility, including appropriate tagging or reading order.
Video and audio: Some older multimedia content may not yet include captions, transcripts, or audio descriptions.
Third-party content: Certain embedded tools, forms, maps, videos, or other third-party integrations may have accessibility limitations that are outside Brock USA, LLC's direct control.
Legacy content: Older pages or content may not provide the same level of accessibility as newer or updated portions of the website.
If you encounter an accessibility issue with any of these materials, please contact us. We will make reasonable efforts to provide the information in an alternative accessible format or otherwise assist you.
Assessment and Continuous Improvement
Brock USA, LLC may evaluate the accessibility of BrockUSA.com through a combination of methods, including:
Internal review and self-evaluation.
Automated accessibility testing tools.
Accessibility functionality provided through OneTap.
Manual review of website content and functionality.
Periodic reviews as website content and technologies change.
Accessibility is an ongoing effort rather than a one-time project. We will continue working to improve the digital experience for all visitors.
Statement Updates
This accessibility statement may be updated periodically to reflect improvements to BrockUSA.com, changes to our accessibility tools and practices, or evolving accessibility standards.
Last updated: August 25, 2026